Articles

How to Ban Former Tenants and Unwanted Guests

Posted by Stephen Marshall on

How to Ban Former Tenants and Unwanted Guests

Almost everyone in the rental industry has dealt with a tenant that, for whatever reason, they do not want to return to the property. Unfortunately, banning someone from your property is not as simple as telling them not to come back. Unless your lease restricts who your tenants are allowed to invite to the property as guests, then your current tenants may still invite a former tenant to come to the property as their guest, and you would violate the contract by trying to exclude that guest. Check out the video below for tips on how to deal with this...

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When Has a Unit Been Abandoned or Surrendered?

Posted by Stephen Marshall on

When Has a Unit Been Abandoned or Surrendered?

It's often confusing for landlords to figure out when a tenant has abandoned or surrendered a rental unit and when they need to go through the eviction process. This video gives some ideas on how to best deal with the confusion. Enjoy!

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What to do when a Social Worker wants tenant information

Posted by Stephen Marshall on

What to do when a Social Worker wants tenant information

Are landlords required by KRS 620.030 to turn over tenant information to Social Workers conducted a child abuse or neglect investigation? I don't think so. Additionally, I don't think they should do so, as it could expose them to a claim that they had invaded a tenant's privacy by releasing tenant information without consent.

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Video: Three Steps to Ease Your Fears of a Housing Discrimination Complaint

Posted by Stephen Marshall on

Video: Three Steps to Ease Your Fears of a Housing Discrimination Complaint

Three Steps to Ease Your Fears of a Housing Discrimination Complaint from Stephen Marshall on Vimeo.

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Lessons from Eviction Court: The Importance of Vetting Your Employees

Posted by Stephen Marshall on

Lessons from Eviction Court: The Importance of Vetting Your Employees

There's a lot of employee turnover in the rental industry. Leasing agents, assistant managers, and even property managers move around. A lot. When it happens unexpectedly at one of your properties, it can leave you in a serious bind. In those situations, every employer is tempted to lower their standards. They need help quick. So let's skip the background check. Let's skip checking their references. Let's just get them working so that all those tasks that are backing up get done.  Here's the problem: those employees are going to be handling money. Tenant money and owner money. There's almost no...

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